Home care for Sydney's Chinese-Australian families
Lovin Care provides bilingual aged care services across Sydney's North and North-West. Our Mandarin and Cantonese-speaking team delivers professional care that respects your family's culture, language, and values.
What is the Support at Home program?
The Australian Government funds home care for eligible older Australians through the Support at Home program. Government funding may cover part or all of your care costs, depending on your assessment.
How funding works
The government assesses your care needs and assigns a funding level (Categories 1–4). This funding pays for services like personal care, nursing, transport, meals, and home modifications. You choose an approved provider, like Lovin Care, to deliver your services.
Note: Our bilingual team can guide you through My Aged Care in Mandarin or Cantonese, from your first call to your first service.
Who is eligible?
- —Aged 65 or older (50+ for Aboriginal and Torres Strait Islander people)
- —Living in Australia and an Australian citizen or permanent resident
- —Needing help to remain living at home safely
- —Assessed by My Aged Care (call 1800 200 422)
Not sure if you or a loved one qualifies? Our team can walk you through the assessment process in Mandarin, Cantonese, or English.
中文说明：居家支持计划（Support at Home）是澳大利亚政府为老年人提供的居家护理资助项目。符合条件的长者可以获得政府资金，用于支付在家中接受的护理服务，包括个人护理、护理服务、交通接送、餐饮服务和家庭改造等。
What Lovin Care can help with
日常生活支持
Support with everyday tasks so you can live independently and comfortably at home.
- •Personal care (showering, dressing, grooming)
- •Meal preparation and nutrition support
- •Light housekeeping and laundry
- •Shopping and errands
- •Medication reminders
临床护理服务
Clinical services delivered by, or under the direct supervision of, a Registered Nurse — in the comfort of your home.
- •Wound care and management
- •Medication management
- •Chronic disease monitoring
- •Post-hospital recovery support
- •Health assessments and care planning
社区参与服务
Helping you stay connected to your community, culture, and the people who matter.
- •Transport to appointments and social outings
- •Community group participation
- •Cultural activity support
- •Companionship visits
- •Social skills development
家居安全服务
Modifications and equipment to keep your home safe as your needs change.
- •Home safety assessments
- •Grab rails and ramp installation
- •Assistive technology setup
- •Emergency response systems
- •Garden and home maintenance
Why families choose Lovin Care
Mandarin & Cantonese-speaking workers
Communicate in your preferred language with carers who understand your cultural context.
Family-centred communication
We keep families informed and involved. Care decisions are family decisions.
Culturally appropriate care
From food preferences to daily routines, we respect the traditions that matter to you.
RN-led clinical safety
Every care plan is overseen by a Registered Nurse for quality and safety assurance.
More than physical care
We look after more than the body. Emotional health, social connection, and a sense of purpose all matter.
How it works
Call us for a free conversation
Tell us about your situation. We'll explain your options in Mandarin, Cantonese, or English.
We help you navigate funding
We'll guide you through My Aged Care: paperwork, assessments, and all.
We build a care plan together
Together with you and your family, we create a personalised plan that fits your life.
Funding options
| Program | Who it's for | What it covers | How to access |
|---|---|---|---|
| Support at Home | Australians aged 65+ (50+ for Indigenous Australians) | Personal care, nursing, transport, meals, home modifications, equipment | Register at myagedcare.gov.au or call 1800 200 422 |
| Private / Self-funded | Anyone wanting professional care at home | All services — flexible scheduling, no government wait times | Contact Lovin Care directly: 0427 621 031 |
Where we provide care
Active areas
Coming soon
Resources & Guides
Support at Home: What changed in November 2025
The Australian Government replaced the old CHSP and Home Care Packages with the new Support at Home program. Here's what it means for your family.
Read more →Getting started with My Aged Care: A step-by-step guide
Navigating the My Aged Care system for the first time? This guide walks you through each step — from registration to choosing a provider.
Read more →How to choose the right home care provider in Sydney
Not all providers are the same. Here's what to look for — and what to ask — when choosing a home care provider for your family.
Read more →Frequently asked questions
Talk to us today
Whether you need care now or are planning ahead, our bilingual team is here to help. We'll explain your options, answer your questions, and guide you every step of the way.